Privacy Policy

Effective Date: 01/12/2025

At Philia Home Healthcare, your privacy is our priority. This policy outlines how we collect, use, and protect your personal information.

Privacy Policy - the basics

Our privacy policy explains how Philia Home Healthcare collects, uses, stores, and protects your personal information. This document outlines the types of information we gather, why we need it, and how it is shared to provide the best care for you. It also details your rights regarding your personal and health information, ensuring transparency and trust.

By reviewing our privacy policy, you can feel confident that your information is handled responsibly and securely, in compliance with all legal and ethical standards.

1. Information We Collect

We may collect:

Personal Details: Name, contact information, emergency contacts
Health Information: Medical history, treatment plans
Payment Information: Billing and insurance details

2. How We Use The Information

We use your information to:

Provide personalized care.
Process payments and insurance claims.
Comply with legal obligations.

3. Protecting Your Information

We use secure systems, encrypted data, and strict access controls to safeguard your information

4. Sharing Your Information

We only share information:

With caregivers or professionals involved in your care.
For billing and legal compliance.

5. Your Rights

You may access, update, or restrict how your information is used.

6. Contact Us

For questions, contact us at:
Philia Living Homecare
919-519-8477 | marse@philialivingnc.com

By using our services, you agree to this policy. Updates will be posted on our website.